SHIPPING INFORMATION
Shipping with ONCE JEWELRY is an experience that mirrors the elegance and refinement of our accessories. We prioritize the timely and secure delivery of your precious pieces. From the moment you place your order, each item is meticulously enveloped in luxurious packaging, guaranteeing its pristine condition upon arrival, poised to adorn you with its timeless beauty.
WHERE WE SHIP
Australia, Belgium, Canada, China, Denmark, France, Germany, Hong Kong, Ireland, Italy, Japan, Luxembourg, Malaysia, Monaco, Netherlands, New Zealand, Norway, Portugal, Qatar, Saudi Arabia, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States.
SHIPPING OPTIONS
Express delivery: 3-5 business days
Standard delivery: 8-15 business days
Shipping costs are calculated at checkout page.
TRACK YOUR ORDER
ONCE your order embarks on its journey, expect a prompt shipping notification email to land in your inbox. This email comes complete with your order ID, tracking number and a link for order tracking, allowing you effortlessly keep tabs on your package's progress.
In the rare event that your order extends beyond the estimated shipping timeframe or if you have any additional shipping inquiries, please contact us via email, where we are ready to assist you promptly.
CUSTOMS DUTIES & TAXES
Local customs duties and taxes may arise upon package delivery to your country. You are accountable for any charges associated with customs clearance. Once Jewelry has no control over these fees and cannot anticipate their amounts.
Given that customs regulations vary significantly among countries, we recommend reaching out to your local customs office for more information.